Return and Refund Policy

• Refunds/Coupon vouchers are given out once the warehouse receives the product.
• Reimbursement will be processed within 1 business day upon receipt of the product.
• Can send back entire order or specific items from the order. Use individual packets for items from individual orders.
• Ensure that the packet is completely sealed before giving it to the courier.
• There will be no reimbursement for an uncontactable number, buyer unavailability, incorrect address, or items in transit/shipped status.
  
  

We offer refunds / exchanges within the first 2 days from the date of your product delivered. If 2 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind. In order to become eligible for a return or an exchange,

(i) the purchased item should be unused and in the same condition as when you received it

(ii) the item must have original packaging

(iii) in case if needed, we may request you to send us the video of unpacking from the original package in order to verify and accept the exchange / return / refund

(iv) if the item that you purchased is on sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request) if they are found defective or damaged. If you need to place a return / exchange request for an eligible product or item (as applicable), you need to send us an email . You agree that there may be a certain category of products / items that are exempt from returns or refunds. Such categories of products would be identified to you at the point of purchase. For exchange / return requests (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you of receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in 14 days.